bbAntiSpam: Discuss how to stop web spam

The forum is retired.

bbAntiSpam Forum Index - Textual Confirmation - Little help, someone answered the questions wrong

Author Message

Joined: 29 Sep 2007
Posts: 1

Posted: Sat Sep 29, 2007 4:03 am    Post subject: Little help, someone answered the questions wrong  

Hi There,
I run several boards and I have to say right off I Love this MOD!

But for the first time I have a problem. Below is an email I just recieved from a real person trying to register.

"I have been trying to register and unsuccessful. I guess I didn't answer the textual confirmation question correctly. The message says my address has been banned.
Can you help?"

As you can see they say they have been banned. I tried to find thier email address in the admin section and have had no luck. Does this mod store its bans elsewhere? If so how do I unban this person?

Thank You,
Site Admin

Joined: 18 Apr 2006
Posts: 805
Location: Saint-Petersburg, Russia

Posted: Sat Sep 29, 2007 3:20 pm    Post subject:  

Hi Robert,

Textual Confirmation doesn't ban users, the user is banned by some other MOD. Ask the user for the exact text of the error message. Searching by the phrase, we can can find which MOD makes banning.
Oleg Parashchenko, bbAntiSpam
Do you love our tools? Please sponsor further development!